Welcome to Campaign Expert. These Terms and Conditions govern your access to and use of our website and email marketing services. By using our services, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our services.
- Acceptance of Terms
By accessing our website or using our services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy.
- Our Services
Campaign Expert provides professional email marketing services, including but not limited to:
- Bulk email campaign management
- Responsive HTML email design
- Audience segmentation
- Campaign scheduling
- Delivery reports and performance analytics
- Email marketing consultation
- Domain-based email campaign support
- Customer Responsibilities
You agree to:
- Provide accurate and complete information.
- Use only legally obtained email contact lists.
- Obtain appropriate consent where required by applicable laws.
- Ensure that uploaded content does not violate any laws or third-party rights.
- Keep your account information secure.
- Prohibited Activities
You must not use our services to:
- Send unsolicited or illegal spam emails.
- Distribute malware, viruses, or harmful software.
- Promote fraudulent, misleading, or deceptive activities.
- Send content that is unlawful, abusive, defamatory, discriminatory, or offensive.
- Infringe copyrights, trademarks, or other intellectual property rights.
- Attempt unauthorized access to our systems or services.
Campaign Expert reserves the right to suspend or terminate services for violations of these Terms.
- Customer Content
You retain ownership of the content you submit for your email campaigns. By using our services, you grant Campaign Expert permission to process, store, and transmit your campaign content solely for the purpose of providing our services.
- Payments
Where applicable:
- Service fees must be paid according to the agreed pricing.
- Payments are due before service delivery unless otherwise agreed in writing.
- Additional services may incur additional charges.
- Taxes, where applicable, are the responsibility of the customer.
- Refund Policy
Refund eligibility depends on the nature of the service provided. Once a campaign has been designed, scheduled, or delivered, refunds may not be available. Any approved refunds will be processed according to our refund policy or written agreement.
- Intellectual Property
All website content, branding, logos, graphics, software, and service materials provided by Campaign Expert remain the intellectual property of Campaign Expert unless otherwise stated. You may not reproduce, modify, or distribute our materials without prior written permission.
- Service Availability
While we strive to provide reliable and uninterrupted services, we do not guarantee continuous availability. Temporary interruptions may occur due to maintenance, technical issues, or circumstances beyond our reasonable control.
- Limitation of Liability
To the fullest extent permitted by law, Campaign Expert shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services, including but not limited to campaign performance, delivery delays, or business losses.
- Termination
We reserve the right to suspend or terminate access to our services if these Terms are violated or if continued use poses a risk to our business, systems, or other users.
- Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
- Changes to These Terms
We may update these Terms and Conditions from time to time. Updated versions will be published on this page with the revised “Last Updated” date. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.
- Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Campaign Expert operates.
